Legal Document

Privacy Policy

Our commitment to safeguarding your personal data, credentials, and tenant workspace telemetry.

Last Updated: September 14, 2026

1. Information We Collect

We gather information you explicitly provide when creating an account, onboarding workspaces, configuring pipelines, or connecting external data sources:

  • Authentication Credentials: Email addresses, hashed passwords, and session identifiers.
  • Workspace Metadata: Tenant parameters, team assignments, and billing identities.
  • System Diagnostics: Device data, IP addresses, proxy metadata, and request trace telemetry.

2. How We Use Information

Your information enables the execution of workflows, security token checks, and usage quotas:

Core Service Operations:

Validating tenant memberships, issuing encrypted JWT cookies, executing scheduled pipelines, and monitoring system uptime.

3. Sharing and Third Parties

We do not sell workspace assets or personal records. Third-party data exchanges occur strictly for operational infrastructure:

  • Infrastructure hosting, database replication, and memory caching layers.
  • Payment processors handling recurring subscription invoicing.
  • Legal disclosures strictly mandated by subpoena or governmental statutes.

4. Data Retention & Security

Tokens are stored using `HttpOnly`, `SameSite=Lax` cookies with strict encryption. Workspace configurations remain active until account termination, followed by a 30-day purged grace period.

5. Your Rights and Choices

Subject to regional laws (GDPR, CCPA), you may inspect, export, modify, or permanently wipe your personal profile and linked workspace credentials by submitting a request through our operations console.

6. Contact Us

For inquiries or rights enforcement, reach out directly to our data privacy team at privacy@introzen.com.