Tenants & Plans

Review workspaces, storage, plan assignment and status.

The tenant directory is the inventory of the platform: every workspace, what it stores, what it is entitled to, and whether it is in good standing.

Filters and deep links

Every filter is written into the address bar, so a narrowed view can be bookmarked, shared with another operator, or opened directly from a control-center tile.

Field	Type	Description
Search	string	Matches the workspace name or the owner's email address.
Status	string	All, Active or Suspended.
Every plan	string	Restrict the list to a single plan, or to workspaces with no plan assigned.
Never run	string	Only workspaces that have never produced a pipeline execution.
Sort	string	Newest first, name, most members or most runs.

Active filters are echoed as removable chips above the table, so you can always see why a workspace is or is not in the list. Clearing them keeps the sort order you chose.

What each column means

Field	Type	Description
Workspace	string	Workspace name, with the owner's email beneath it.
Plan	string	Current entitlement tier. Changing it here provisions the plan immediately.
Status	string	Active or Suspended.
Members	string	Number of people with access to the workspace.
Pipelines	string	Number of pipelines defined in the workspace.
Runs	string	Total pipeline executions recorded for the workspace.
Storage	string	Bytes held across uploaded sources and materialised datasets.
Created	string	When the workspace was created.

Workspace status

Field	Type	Description
Active	string	Normal operation. Runs and dashboards work as expected.
Suspended	string	Access revoked for every member and scheduled runs stop. Data is retained until the workspace is restored or purged.

Plans and entitlements

A workspace created at sign-up or from the switcher starts with no plan, so its owner is asked to choose one before the dashboard opens. The Free plan activates immediately and needs no payment step. Paid plans are never activated from the customer-facing application: the pricing cards route paid tiers to sales, and the API answers 402 for a self-service request.

Field	Type	Description
Free	string	Zero-cost tier. Activated instantly when the owner selects it.
Pro	string	Higher limits plus scheduled execution and longer retention.
Enterprise	string	Negotiated limits, extended retention and priority support.

Provisioning a plan

1
Open the workspace directory
Open Workspaces in the administration group of the rail, or go straight to /tenants.
2
Pick the plan
Each row carries a plan selector. Choosing a tier activates the membership immediately for that workspace.
3
Confirm the change
The active plan and its renewal date appear on the customer's Settings → Billing tab on their next load.

Operator actions

Search and filter — locate a workspace by name or owner email, and narrow the list by status, plan, activity or sort order. Filters are reflected in the URL, so the view can be shared.
Inspect — open a workspace to see its members, roles, footprint and plan.
Provision a plan — move a workspace between Free, Pro and Enterprise.
Suspend / restore — revoke or reinstate access for every member at once.

Safety rules

Suspend rather than delete when a customer may return.
Record the reason for every manual override in your runbook.
Deactivate an account rather than deleting it; the account directory is reversible by design.

Last reviewed October 2026.